About the Role
We are seeking a seasoned Healthcare Solutions Consultant (Presales) who blends deep US healthcare domain expertise with hands-on business analysis pedigree and a proven presales track record. You will be the domain and solution authority in our pursuit teams — owning RFP/RFI responses, discovery-to-solution translation, demo narratives, and proposal architecture for opportunities across Provider Health IT, EHR/interoperability engineering, and MedTech software.
This is a presales-heavy role (approximately 70/30): your primary charter is winning business by shaping compelling, technically credible solutions; your BA depth is what makes those solutions land with clinical, operational, and technical buyers alike.
You will work closely with our US-based sales and leadership team and our Ahmedabad delivery organization, acting as the connective tissue between what the client needs, what we propose, and what we can credibly deliver.
Location:
Ahmedabad (Preferred)/ Remote
Key Responsibilities
Presales & Solutioning (Primary Charter)
- Identify Healthcare domain capability areas based on Dash’s project experiences.
- Develop accelerators based on industry trends and evolving needs.
- Help with designing and running campaigns for the identified domain capabilities and accelerators.
- Lead discovery calls with prospect stakeholders (CIOs, CMIOs, VPs of Product, Directors of Clinical Informatics, Revenue Cycle leaders) to elicit business drivers, current-state workflows, and technical constraints — and translate these into solution blueprints.
- Design and deliver solution presentations, capability demos, and proof-of-concept (POC) scoping — tailored to clinical, operational, and executive audiences.
- Partner with Delivery Leads to build effort estimates, staffing models, phased implementation roadmaps, and commercial constructs (T&M, fixed-bid, managed capacity).
- Develop reusable presales assets: capability decks, solution one-pagers, case studies, battlecards, demo scripts, and reference architectures.
- Support pipeline development by partnering with Business Development and Sales on account plans, opportunity qualification, and competitive positioning.
- Represent Dash in client workshops, industry events, webinars, and partner ecosystem conversations (EHR vendor programs, cloud/AI platform alliances).
Business Analysis & Domain Leadership (Supporting Charter)
- Bring current-state/future-state workflow mapping, requirements elicitation, user story definition, and traceability discipline into early-stage engagements and pilot phases.
- Serve as the US healthcare domain SME internally — coaching delivery teams on clinical workflows, revenue cycle processes, regulatory context, and payer-provider dynamics.
- Contribute to thought leadership: white papers, POVs, and webinar content that establish Dash's domain authority in healthcare AI, interoperability, and MedTech engineering.
Required Qualifications
- 12-15 years in US healthcare IT, with a demonstrable blend of business analysis and presales/solution consulting roles at IT services firms, health tech ISVs, or consulting organizations.
- US Healthcare domain mastery: provider workflows (ambulatory, acute, post-acute), revenue cycle management (837/835, CMS-1500/UB-04, prior authorization, denials), payer-provider data exchange, value-based care constructs, and regulatory landscape (HIPAA, 21st Century Cures Act, information blocking, ONC certification criteria).
- EHR implementation experience: hands-on involvement in implementations, optimizations, integrations, or migrations across one or more major platforms — Epic, Oracle Health (Cerner), MEDITECH, athenahealth, eClinicalWorks, or NextGen — including module-level familiarity (clinical documentation, orders, scheduling, patient accounting).
- Interoperability depth: working fluency in HL7 v2.x, FHIR (R4, US Core, SMART on FHIR), C-CDA, X12 EDI transactions, API-based integration patterns, integration engines (Mirth/Rhapsody/Cloverleaf), and familiarity with TEFCA/QHIN developments.
- MedTech exposure: experience supporting medical device software, SaMD, or device-connectivity programs — with awareness of FDA regulatory pathways (510(k), De Novo), IEC 62304, ISO 13485, and design control expectations. (Depth is a plus; credible fluency is a must.)
- Presales craft: proven record of shaping and winning deals — RFP authorship, solution demos, estimation, proposal defense/orals — ideally for US clients from an offshore/GCC or onsite-offshore model.
- Exceptional communication: ability to command a room (virtual or in-person) with US executive and clinical stakeholders; crisp written English for proposals and client artifacts.
- Bachelor's degree in engineering, life sciences, health informatics, or related field.
Preferred Qualifications
- Exposure to healthcare AI/ML use cases — ambient clinical documentation, clinical decision support, deterioration prediction, prior-auth automation, NLP on clinical notes — and the governance/regulatory considerations around them.
- Familiarity with cloud healthcare platforms: AWS HealthLake, Azure Health Data Services, Google Cloud Healthcare API.
- Experience with EHR vendor partner programs (e.g., Epic Vendor Services/Connection Hub, Oracle Health partnerships, MEDITECH Alliance) or app marketplace listings.
- Certifications such as CBAP, PMI-PBA, AHIMA/HIMSS credentials (CPHIMS), Epic/Cerner certifications, or HL7 FHIR proficiency.
- Prior experience in a GCC or offshore delivery center serving US healthcare clients, including onsite client-facing stints in the US.
- MBA or master's in health informatics/healthcare management.
